I’ve unfortunately lost a few potential clients this month as emails from the Coconut email invoicing system are being flagged as Dangerous - with people refusing to pay the invoice. The ‘Sent with Coconut’ link is being flagged as “suspicious that was used to steal people’s personal information.” - Please could this be looked into ASAP? As I can’t remove it from the email template from inside the app on send.
Could this be potentially removed for paid user plans?
I’ve also been made aware from an existing client that she’s had to force a payment through from her bank as my business account is being highlighted as ‘potential fraudulent’. It’s only started to happen recently but it’s already having an effect on my income.
I’ve attached just one client reply:
Do you know why this would be happening?
Any help would be greatly appreciated